Shipping & Delivery
Order Processing Time
Orders will be dispatched in 2-3 working days depends on availability, after order received and payment cleared. Please note during high order volume periods, there may be minor delays. If there are any significant delays in the shipment of your order, we will contact you via email - we appreciate your patience during this time!
Shipping within Hong Kong & Macau
We offer FREE SF Express shipping for orders over HK$500.
All orders are delivered in working days (Monday to Friday, except public holidays). The usual delivery time is 2-3 working days after dispatched.
International Shipping
For INTERNATIONAL DELIVERY, We deliver by DHL Express shipping. The usual delivery time is 2 - 3 working days after dispatch ( Asia )/ 3- 5 working days for Canada, UK & USA. We cannot anticipate taxes applied by overseas customs houses.
Please note Petite First is not responsible for any customs or import taxes as these charges are the sole responsibility of the recipient of the parcel.
Order Tracking
Once an order has been shipped, we will send you an email with your parcel tracking number. Please note it will take 24 hours for the number to be activated.
**Please make sure your shipping address is correct as we can’t redirect orders once items have been dispatched.